Your Privacy Matters to Us

Last Updated: 1 January 2026

01 Introduction

sz8888 ("we", "us", "our", or "the Platform") operates the online gaming website at sz8888.app and related services. We are deeply committed to protecting the privacy and personal data of every user ("you", "the Player") who registers, deposits, plays, or simply browses the Platform.

This Privacy Policy describes how sz8888 collects, processes, stores, and shares your personal information, and explains the rights you have under applicable data protection law. By creating an account on sz8888 or continuing to use our services, you acknowledge that you have read and understood this policy.

02 Data Controller

For the purposes of applicable data protection regulations, sz8888 acts as the data controller for the personal information processed through this Platform. This means sz8888 determines the purposes and means of processing your data, and is responsible for ensuring it is handled lawfully, fairly, and transparently.

If you have any questions about how your data is being controlled or processed, you may contact our dedicated data privacy team at the address given in Section 15 of this policy.

03 Data We Collect

sz8888 collects the following categories of personal data:

Identity & Contact Data

• Full legal name Identity
• Date of birth Identity
• Email address Contact
• Mobile number (Pakistan numbers; e.g., 03XX-XXXXXXX format) Contact
• Residential address Identity

Verification Documents

• National Identity Card (CNIC) number and/or scanned copy KYC
• Proof of address documentation KYC
• Source-of-funds documentation (for high-value withdrawals) AML

Financial Data

• Payment method identifiers (e.g., Easypaisa wallet number, JazzCash account, SadaPay ID) Financial
• Deposit and withdrawal transaction records in PKR Financial
• Bonus and promotional credit history Financial

Technical & Usage Data

• IP address and approximate geolocation Technical
• Device type, operating system, and browser version Technical
• Login timestamps and session duration Usage
• Pages visited, games played, and betting history Usage
• Cookie and tracking pixel data (see Section 11) Technical

Communications Data

• Support chat transcripts and email correspondence Communications
• Survey responses and feedback submissions Communications

04 How We Collect Data

We collect personal data through the following means:

• Direct collection: Data you provide during registration, identity verification, payment processing, or when contacting support.
• Automated collection: Technical data collected automatically as you interact with the Platform, including through cookies, server logs, and analytics tools.
• Third-party providers: Identity verification agencies and payment processors (such as Easypaisa, JazzCash, and SadaPay) may share data with us in the course of processing your transactions or verifying your identity.
• Publicly available sources: In limited circumstances, we may verify data against publicly available records for fraud prevention or anti-money laundering (AML) purposes.

05 How We Use Your Data

sz8888 processes your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, and provide access to our gaming services.
• Payment processing: To facilitate PKR deposits and withdrawals via your chosen payment method, and to maintain accurate financial records.
• Legal compliance: To meet our obligations under anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and any applicable laws or regulatory directives.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct on the Platform.
• Customer support: To respond to your queries, process complaints, and improve our support services.
• Responsible gaming: To monitor your gaming behaviour and provide responsible gaming tools, including self-exclusion and deposit limits.
• Platform improvement: To analyse usage data in aggregate form, improve our games, detect technical issues, and enhance the overall user experience.
• Marketing communications: To send you promotional offers and updates about sz8888, where you have provided consent. You may withdraw consent at any time.

06 Legal Bases for Processing

We rely on the following legal bases to process your personal data:

• Contractual necessity: Processing required to perform the contract between you and sz8888 (e.g., managing your account, processing payments).
• Legal obligation: Processing required to comply with applicable laws and regulations (e.g., AML/KYC verification, record-keeping mandates).
• Legitimate interests: Processing carried out for our legitimate business interests — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

07 Data Sharing & Disclosure

sz8888 does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only where necessary:

• Payment processors: Easypaisa, JazzCash, SadaPay, Raast, and banking partners, to process your financial transactions.
• Identity verification providers: Third-party KYC/AML service providers who assist us in verifying your identity and complying with regulatory requirements.
• Technology service providers: Cloud hosting, IT security, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement bodies: Where we are legally obligated to disclose data to government agencies, financial regulators, or law enforcement authorities.
• Professional advisers: Lawyers, auditors, and accountants who require access to your data in the course of providing professional services to sz8888.

All third parties with whom we share personal data are contractually required to maintain appropriate confidentiality and security standards, and to process the data only for the specified purpose.

08 International Data Transfers

Some of our service providers and operational systems are located outside of Pakistan. Where your personal data is transferred to a country that does not provide an equivalent level of data protection, sz8888 implements appropriate safeguards — such as standard contractual clauses or equivalent mechanisms — to ensure your data remains adequately protected regardless of where it is processed.

If you require more information about the specific safeguards we apply to any international transfer, please contact our privacy team (see Section 15).

09 Data Retention

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, and in any case for the periods required by applicable law. As a general guide:

• Account and identity data: Retained for the duration of your account, plus a minimum of five (5) years following account closure — as required under AML and financial record-keeping regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for two (2) years from the date of the interaction, unless relevant to an ongoing legal matter.
• Marketing preferences and consent records: Retained for the duration of your relationship with sz8888 and for three (3) years after you withdraw consent.
• Technical and usage logs: Retained for twelve (12) months in standard operational logs; longer where required for fraud investigation.

When data is no longer required, it is securely deleted or anonymised in accordance with our data destruction procedures.

10 Security Measures

sz8888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including financial and identity records.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Multi-factor authentication for internal systems containing player data.
• Regular third-party security audits and penetration testing of our Platform infrastructure.
• Automated fraud detection and anomaly alerting systems operating around the clock.

11 Cookies & Tracking Technologies

sz8888 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support fraud prevention. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled without affecting core features such as login sessions and game state.
• Performance and analytics cookies: Used to collect aggregated, anonymised data about how players navigate the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming configurations.
• Marketing cookies: Used — only with your prior consent — to deliver relevant promotional content within the Platform.

You may manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of parts of the Platform. By continuing to use the Platform after acknowledging this policy, you consent to our use of cookies as described above.

12 Minors & Age Verification

sz8888 is strictly intended for users aged 18 years and over. We do not knowingly collect personal data from anyone under the age of 18. During registration, all players are required to declare that they meet the minimum age requirement, and we conduct verification checks to confirm this where required.

If we discover that personal data has been collected from a user under 18, we will immediately suspend the relevant account, delete all associated data, and reverse any transactions where possible. If you believe a minor has created an account on sz8888, please contact us immediately.

13 Exercising Your Rights

You have the right to exercise the data subject rights listed in the "Rights You Hold" section above. To submit a request, please contact our support team with the subject line "Data Privacy Request" and include:

• Your full name and registered email address.
• The specific right you wish to exercise (access, rectification, erasure, etc.).
• Any relevant details that will help us locate and process your request promptly.

We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

Please note that certain rights are subject to legal limitations — for example, we cannot delete data that we are legally required to retain for AML or financial reporting purposes.

14 Changes to This Policy

sz8888 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material, we will notify registered players by email or via an in-platform notification at least 14 days before the updated policy takes effect.

The "Last Updated" date displayed at the top of this page indicates when the current version was published. We encourage you to review this policy periodically. Your continued use of the Platform after any update constitutes acceptance of the revised policy.

15 Contact & Complaints

If you have any questions, concerns, or complaints about how sz8888 handles your personal data, please contact our privacy team. We take all privacy concerns seriously and will respond promptly.

Email: [email protected]
Subject line: Data Privacy Request / Privacy Complaint
Response time: Within 5 business days